by clicking the arrows at the side of the page, or by using the toolbar.
by clicking anywhere on the page.
by dragging the page around when zoomed in.
by clicking anywhere on the page when zoomed in.
web sites or send emails by clicking on hyperlinks.
Email this page to a friend
Search this issue
Index - jump to page or section
Archive - view past issues
Mice Net : October 2008
technology day any time provided your clients can work with that. It may take time to educate clients and callers (using auto-attendants and email signatures helps) but you should be much happier, feel less pressured and less guilty in selecting a start or finish time that suits your access to public transport, sleeping habits, etcetera. Implement weekly “client free Fridays”. Again it will take time to educate clients and it may not work closer to an event but it would give business the ability to schedule staff meetings, do training, take famils or simply take the occasional and much-needed extended weekend. And while you are at it, make this a casual dress day too. Limit your availability for client meetings to business hours, Monday to Thursday and no later than 8pm otherwise overtime, meal and travel allowances should apply. I suspect that clients would come to appreciate that they too have a life and don’t need to meet so long or late. And where the client cannot meet during working hours then a flexible working hour policy helps the meeting manager to manage their time. Charge overtime for weekend or after-hours work, especially if you cannot implement a flexible working hour policy or take adequate time off in lieu to compensate. Frankly if the unions ever got wind of some PCO sweat shop employment practices the industry would have no alternative but to do so. Force yourself when asked to set a deadline to add sufficient time to allow you to do a better job. No one should ever be chastised for missing an unrealistic deadline – they should be counselled for not setting a more realistic one. Don’t give out your personal mobile number – it is an invasion of privacy. If you really need to, get a temporary prepaid phone to prevent a client abusing the privilege and calling you 24/7. This is not so much a campaign to “slow down” time because thanks to our technology savvy, hyper connected Gen Y this simply won’t happen. The world has changed and even the Baby Boomers want everything NOW. It is a campaign to use time wisely. If you have any other ideas let me know and I will start the ball rolling. www.decorativeevents.com.au SHOWROOM 5-7 Bourke Rd Alexandria NSW 2015 T 02 8399 2299 F 02 8399 3377 2007 National MEA award winner for ‘Exhibition Support, Products & Services’ mice.net 23