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Mice Net : December 2008
upfront briefs Crowne Plaza Terrigal refurb Fresh from a multi-million dollar refurbishment of the ground floor of the hotel, Crowne Plaza Terrigal has announced it will fully renovate all guest rooms from February 1, 2009, with the first floors completed by March. This project will see the hotel’s 196 rooms transformed by May 2009 to make the most of the outstanding ocean views, private balconies and spacious floor plans. Design elements include orienting layout to take best advantage of the views, with finishes and a colour palate chosen to reflect the coastal surroundings. Each guest bathroom will feature a new colour scheme, tiling and vanity fixtures, while guest bedrooms will dispense with every fixture currently in the room to make way for the new design. Crowne Plaza Terrigal’s corridors, lobby and first floor landing will also be updated as an extension of the fresh room design to ensure a uniform feel throughout the hotel. “This long overdue and very exciting project will reinstate Crowne Plaza Terrigal as one of the top seaside hotel, meeting and conferencing destinations in Australia. The rooms will set new standards on the Central Coast and will be a perfect complement to the recently upgraded ground floor facilities and our established reputation for service and catering,” said director of sales and marketing, Iain Ganner. Visit www.crowneplaza.com.au/terrigal for further information. Solterbeck has achieved international recognition for an incentive program for the second year in a row, winning an award in the US-based Incentive Marketing Association’s annual awards. This is the first time an Australian company has won two consecutive Circle of Excellence Awards. Solterbeck’s winning entry was the L.J. Hooker Achievers Program which drove the growth of L.J. Hooker Financial Services through greater alignment with the established national real estate brand L.J. Hooker. “The Achievers Program is an integrated campaign that includes referral data management, reward management and communications to the more than 5500 L.J. Hooker staff nationally,” said Solterbeck’s Sue Jackson. “The program resulted in a 220 per cent increase in participating referring agents since it was launched in December 2003, with 19,000 referrals in 2007 alone. It generated $2.1 billion in total loan value from settled loans.” Solterbeck also won the Circle of Excellence Award in 2007 for their sales incentive program for Optus. Still on Solterbeck, the company recently opened a consulting services division. Headed by Dave Marshall the new division aims to plug what the company sees is a gap in the current performance improvement industry sector by offering a consulting service to companies demanding a more strategic and comprehensive approach to employee recognition and reward programs. “Our new consulting division helps businesses better review the complex range of options now available to drive improved performance across all levels of a company,” Solterbeck executive chairman Sue Jackson said. The Queensland Rugby Club (QRC) in Brisbane is moving ahead with its $13 million transformation of a landmark riverside location into what will undoubtedly become one of the 18 mice.net