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Mice Net : August 2009
THUMBS UP THUMBS DOWN Service with a smile mice.net editor Brad Foster participated in an educational to the Byron at Byron Resort, Spa and Conference Centre last month and, like the other hosted visitors, couldn’t find fault with the twoday program. It showcased the resort and the region exceptionally well, and was not overly hectic in terms of participants being on the go, go, go the whole time. The biggest selling point of this resort, however, has to be the staff. Service is fantastic, lead by director of sales and marketing, Lyn Parche, and resort general manager, John Parche, who are always on hand at the resort, chatting to guests and welcoming new arrivals. From one of our readers… “I recently went to negotiate with a less prominent, non government, 150 PAX capacity venue on their exorbitant $11K venue dry hire fee for a three hour event. Their flat response was: “We haven’t changed our prices for the last four years and don’t intend to!” Hello, haven’t they seen what is happening to the global economy? I thought we were all in this together…” “What is it with the name badges?” We heard this comment or similar not once, not twice, but many times at the ABEE and RSVP 09 Sydney events. The problem appeared to be that it was difficult for exhibitors to ascertain whether somebody walking past their stand was a visitor or an exhibitor or indeed a student. At previous events badges have been colour-coded which have allowed exhibitors with one quick glance to know who they are talking to. Not the case this time around. Maybe a re-think is in order? Some of our staffers attending the MEETINGS 2009 exhibition in Auckland, New Zealand, in July reported the “best ever” gala dinner at the conclusion of the event. The event was held at TelstraClear Pacific in Manukau and really delivered – from the food served to the entertainment. The first buses were due to depart after 10pm but as far as our colleagues could tell there weren’t many heading home then… In fact, the party really started pumping after this time, and continued well after midnight. Congrats to the organisers and all involved. It’s official: mice.net magazines are now in the Virgin Blue lounge at Sydney Airport. This news comes some time after mice.net magazines have been appearing in the lounges nationally of another popular airline company that we are not at liberty to mention, although we think you might know. So if you are in one of these lounges have a read of our latest edition. And if you can’t find a copy then please tell us so we can inform the relevant party. www.sydneywideconferences.com.au is a comprehensive directory of venues, accommodation, team building activities, conference and exhibition services in Greater Sydney. Log on as we can help you plan your next conference, exhibition or event. 18 mice.net