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Mice Net : August 2008
sydney surrounds a day in the life Conference services director, Sofitel Wentworth Sydney BYRON WRIGHT My commute to work has me thinking about… I try to tune out and listen to my iPod. It’s my moment of meditation. As soon as I arrive I… get a coffee, turn the computer on and check my emails. Usually my inbox is full of… emails and questions from clients and all departments of the hotel - executive office, banquet operations, sales & marketing, front office, concierge, food and beverage, housekeeping, reservations, stores, kitchens and audio-visual. Mid-morning has me… tied up with meetings. Because of the diversity of my work environment there are so many departments that need to know even the slightest detail for each event. The success of the event usually relies on this clear communication. Lunch? What’s lunch? By the time midday comes around I’m headlong into… I usually make my rounds of the day’s conferences, ensuring everything is running smoothly from an operational point of view. My favourite part of the day is… all day, every day. Each day is different and brings a new challenge. I couldn’t get by without my… mobile phone, it rings every two minutes. I’m challenged when… even the smallest things can present the biggest challenges, so you can never afford to treat things like they’re routine - you always need to be mindful of something unexpected. My clients are important because... we stage events almost every day, but for the client it might be the most important thing they do all year. So if it’s important to them, they’re important to us. I leave at the end of the day with… a sense of satisfaction and the comfort of knowing that my professional team will be able to deliver the event at the highest level for our clients. BOOK YOUR CONFERENCE WITH SWISSÔTEL FOR YOUR CHANCE TO WIN A SHOPPING HOLIDAY TO SINGAPORE Situated in the heart of Sydney’s CBD, Swissôtel is the perfect location for your next conference. Swissôtel Sydney’s conference and event facilities include nine function rooms to suit any occasion. Swissôtel is offering you a chance to win return fl ights to the shopping paradise Singapore for two with Singapore Airlines, staying at the fabulous Swissôtel The Stamford*. Simply book a residential conference package worth $20,000 or more at the Swissôtel Sydney before 30th January 2009 to be in the running. Please contact our Swiss Meeting Consultants on 02 9238 8828 or email us at firstname.lastname@example.org 68 Market Street, Sydney, NSW 2000, Australia www.sydney.swissotel.com * Terms and conditions apply. Event must be held before 30th January 2009 to qualify. Travel must be taken before 31st July 2009. NSW Permit LTPS/08/05516. Drawn on 3rd February 2009. FROM THE CENTRE OF SYDNEY TO THE SHOPPING CENTRES OF SINGAPORE 96 mice.net NAME OF PASSENGER LUCKY YOU NA LU BOOK YOUR CONFERENCE WITH SWISSÔTEL FOR YOUR CHANCE TO WIN A SHOPPING HOLIDAY TO B SINGAPORE CARRIER FLIGHT NO. / DATE BOARDING TIME GATE NO. SEAT NO. SQ 000 July 09 00:00 15 31A Boarding gate opens 60 mins & closes PLEASE BOARD EARLY AS GATE CLOSES 10MINS BEFORE DEPARTURE PLEASE COLLECT PAPER TICKET 10 mins before departing. Please board EARLY SEQ NO. 8A150805 CLASS. Y FROM TO SYD SYDNEY SIN SINGAPORE FLIGHT NO. DATE. SQ 000 July 09 BOARDING TIME GATE NO. SEAT NO. 15 31A SEQ NO. 8A150805 CLASS. Y 98 98 555451433 00:00