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Mice Net : August 2009
case study Country’ performance from the Djajengi Buai Aboriginal Maori haka from the Te Tirairaka PerformanceTr Children’s Choir. The conference dinner was a casual Australiana complete with koalas, kangaroos, crocodiles, the chance and ride in a WWII army duck. CHALLENGES: PCCS2009 Scientific Committee Penny said by holding the 5th World Congress in the focus on the issues that had particular significance rheumatic heart disease. It is extremely rare in Europe common in this region and these issues would have held in the Asia Pacific. Unexpected challenges occurred late in the confer global financial crisis (GFC) and the SWINE flu outbreak “It was difficult to plan for the GFC [and] ultimately attendance; some medical institutions restricted the Professor Penny said. “The SWINE flu was an added challenge. Several participants take an additional week’s leave in forced As this world congress is only held every four years, the majority of our delegates continued with their travel plans.” OVERCOMING CHALLENGES: The PCCS2009 conference was literally seven international specialty meetings being held over The sub-specialty groups came together for the final days to discuss topics and best treatment outcomes from their collective perspectives. was one of the largest conventions ever seen at the award-winning Convention Centre and the Sebel Cairns Hotel worked in parallel seamless agenda. ICMS national manager, Sarah Markey-Hamm said: “The Cairns Centre is one of my top three venues in the world. It is the ‘one team’ that continues to impress me. From the lead up organisation, we pack our last box, their level of service is impeccable. There overnight room set-up changes and complete audio-visual re-builds. this is a normal occurrence with world congresses of this size, team has a genuine dedication to providing service excellence.” All audio-visual and technology was handled by the centre’s production as well as coordination of ‘live-case’ broadcast feeds to Saudi Arabia, Lumpur, Japan, Berlin and Melbourne. Feeding more than 2200 delegates at one time is often daunting, the centre’s catering team offered innovative and varied menus multitude of dietary requirements and minimise any lengthy delays. CLIENT’S COMMENT: Professor Wilkinson said “ICMS have been with us every step o The success of PCCS2009 would have been completely impossib the ongoing support of Sarah Markey-Hamm and her team ove eight years. Being a group of medical professionals, our exper very limited in knowing ‘what it takes’ to host a successful world We were in completely new territory and feeling seriously vulner became quickly obvious that we needed professional direction an of a conference manager with expertise in holding international c similar to ours. ICMS opened so many doors. Quite frankly, so m would have not happened without the constant guidance and co from ICMS’ expert team.” mice.net 37